Please try the following to troubleshoot your Chromebook:

  • The first thing to check for when your Chromebook won't turn on is a dead battery. Plug the unit in via AC charger and let it charge for at least 30 min to an hour and try turning it on again. A "blank screen" is when the light on the power button is on, but the screen remains black.
     
  • If the above does not work, try to hold the power button for 30 seconds.
     
  • If the steps above do not work, please bring your Chromebook to the Library IT Desk between 11:00 AM - 3:00 PM and look for Mrs. Santos. Click here to open a support ticket.